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Save 10% on orders of $150 or more

When checking out you must enter the code "JMO" in the coupon area on the payment page of checking out, otherwise the 10% will not be deducted.

Free ground shipping on all internet orders

We will deliver all internet orders free of charge to the entire United States. And we offer 3-Day Select, 2-Day and Overnight deliveries at normal UPS rates. These rates are shown during checkout. Rates and delivery timetables are based on shipment from our fulfillment center in California. This offer is valid only for retail orders placed through our website. Not valid for wholesale or telephone orders. Orders cannot be delivered to post office boxes or APO boxes.

Return Policy

All sales are final. If your product was damaged during delivery or is found to be defective, you may send it back, with receipt, within 10 days for exchange. Shipping & handling charges are not refundable. Please call customer service before returning any item.

Sales Tax

Due to state tax laws, we are required to collect state sales tax in New York, where our company is based, and California, where we pack and ship our products.

Problems Ordering

If you click on the Order button and get no response, it is probably because you can't connect securely to our server.

As a test, try going to https://www.microsoft.com. If you can't connect securely to Microsoft either, then:
- You either have a very old browser, in which case you should upgrade, or
- You are behind a corporate firewall that won't allow secure connections. Ask your network administrator to fix it, or order from home.

If you can not add more than one product to your cart, then your "cookies" may be disabled. Enable "cookies" through the Preferences panel in your browser.
You may have to restart your browser before this change takes effect.

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John Masters Organics flagship store

Our salon has been transformed into our flagship store. We no longer offer salon services, but you can buy your favorite John Masters Organics products at our flagship Soho location.

Wholesale

For information please contact gary@johnmasters.com

Press inquiries

Please contact Pierce Mattie PR at: johnmasters@piercemattie.com